Terms & Conditions

Value Rent A Car Ltd, Reservation Terms and conditions.

 

Age Limits
Groups A, B, E & I Minimum age limit of 21 years, Maximum age limit of 80 years.

All hirers from 21 to 24 years of age are limited to groups A, B E & I vehicles only, with a non-waiverable £1500.00 excess.


Groups C, D, J, L, M, N & P Minimum age limit of 25 years, Maximum age limit of 80 years.


If you are not within our age requirements it may still be possible to arrange your own insurance cover providing it is a fully comprehensive policy. (Additional rental charges maybe incurred) This must be arranged prior to your arrival in Guernsey. Please contact the Guernsey office direct on Tel: 01481 243547 for more details.

 

Drivers Licence
All renters and additional drivers must have held a full driving licence for a minimum of 12 months.

 

UK residents must provide a UK licence - an international licence is not acceptable. It is a legal requirement for any non-UK citizen to obtain a UK licence if they are driving in the UK for a period exceeding three months.

 

Two part UK licence’s - Customers must present both parts of the new two part UK driver’s licence at time of rental. (The old style UK “Paper” licence still accepted up until 31st December, 2017).

 

NEW UK PHOTO CARD ONLY LICENSES. For customers that have the new Photo card only type of license, then a DVLA “check code” must be shown at collection of vehicle along with the Photo Card License. To obtain a “Check Code” please visit the DVLA website or click on the following link https://www.viewdrivingrecord.service.gov.uk/driving-record/licence-number

 

If just the photo ID part of the driving licence is shown and the renter does not have a valid “Check Code” from the DVLA website then Value Rent A Car Ltd. reserve the right to charge £5.00 to contact the DVLA to ensure that the customer is entitled to drive. This service is subject to DVLA opening hours.

 

An international driving licence is required if the renter or additional driver's licence is of non-roman alphabet (e.g. Japanese/Greek etc..).

Any driving licenses with drunk driving or dangerous driving endorsements within the last ten years cannot be accepted.

 

All Channel Islands residents who wish to hire vehicles with their Channel Island driving licence must produce both parts of their driving licence (The Photo I.D. Card & the Paperwork counterpart) at the start of the rental. If both parts of the licence are not produced then Value Rent a Car Ltd. Reserve the right to refuse the rental.

 

CANCELLATIONS
Cancellation Protection is available for just £5.00 for 1-3 days and £10.00 for 4 days and over. If you purchase Cancellation Protection at time of booking and you are unable to honouryour booking prior to the collection date, Value Rent A Car Ltd. will refund all charges except the cancellation protection portion.

 

Without Cancellation Protection, the following refunds will apply:

Up to 28 days before start date of hire 50% refund

27 - 8 days before start date of hire 25% refund

7 - 0 days before start date of hire No refund

 

No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date even if Cancellation Protection has been purchased.

 

CREDIT CARD
A credit card from a major credit card company will be required for security when renting a car and will need to be produced at the start of rental by either the principal or additional driver. Please be advised that American Express & Diners Card will attract a 5% handling fee.

 

Additional Driver
If others plan to drive the car, they must be present at time of rental to be added to the rental agreement, subject to presenting a full driver's license (please see driving license conditions above) that has been held for at least one year. There will be a one-off charge of £10.00 to cover each additional driver for the duration of the rental.

 

Insurance 
When you book a car with Value Rent A Car the price you are quoted includes, by law, the basic insurance needed should you be involved in an accident. This includes legal liability, third party and public liability insurance.
 

In addition, the rental rates shown also INCLUDE theft protection and collision damage waiver (C.D.W.) with a reduced excess of £1000.00. (£1500.00 for drivers aged 21 to 24) for all vehicle groups.
 

You can check your excess amount and choose an excess waiver to suit your personal preference at the time of reserving your car or upon collecting your vehicle.

 

Excess Explained
In the event of an accident a sum of money (an excess) will be paid by the renter. The insurances which are not automatically included in your Value Rent-A-Car car hire (see optional insurance’s) will waive the amount of the excess. These can be purchased at the time of making the booking or locally at the rental station when you collect your car.

 

OPTIONAL INSURANCES
Super Collision Damage Waiver (S.C.D.W.) If the rental car is damaged this will cover the cost of the excess which applies**

All groups of vehicles are subject to an excess of £1000.00 this can be waivered by all renters over the age of 25 on most groups* by purchasing the S.C.D.W. at just £10.00 per day, and if required a supplement insurance which is purchased in conjunction to the S.C.D.W. insurance called a “Full Waiver” which a free of charge addition to the S.C.D.W.

 

If the S.C.D.W. is purchased then the £1000.00 excess will be waivered.**

 

*The S.C.D.W. is not available for vehicle groups M & N these vehicles have a compulsory £1000.00 excess that cannot be waivered.

 

** Certain “Wear & Tear” mechanical parts are not covered by the S.C.D.W. (even if this optional insurance has been purchased) and are the direct responsibility of the hirer for the cost of repair/replace.


Additional Equipment

e.g. Baby seats and booster seats are available on request at extra cost. Please select at time of booking or feel free to contact us direct on Tel: 01481 243547 after you have made your booking.

 

Licence & Fees

A Vehicle Registration Fee (£2.00 per day) is included in all rates accessible at www.valuerentacar.co.uk other websites may quote rates which do not include The Vehicle Registration Fee so please check.

 

Fuel 
All Value Rent A Car vehicles are supplied with fuel in the vehicle. Our fuel policy of charging is as follows:

1 Day rental = £5.00

2 Day rentals = £10.00

3 Day rentals = £15.00

4 Day rentals = £20.00

& 5 Day + rentals = £25.00 

 

The fuel is charged at local island rates. Upon return of vehicle please leave the car as empty as possible of fuel as no refund can be given for any fuel left in the tank. The cost for fuel is included in your online quote / booking.

 

Parking / Traffic offences
The renter must pay the appropriate authority all fines and court costs for parking and traffic offences (including clamping) within in the time stated by the relevant authority. If not, the renter will be liable for the cost of all fines & court costs etc... along with a reasonable administration charge for Value Rent A Car to resolve these offences.

 

Guernsey has a number of Small parking spaces which are set aside for vehicles such as Smart Cars, Toyota IQ & Fiat Panda etc... Please be advised that at present very few hire cars that Value Rent A Car rent out are small enough to fit into these spaces, so please check before you park. Any fines received whilst parking in these spaces are the direct responsibility of the renter.

 

HIRE CARS ARE NOT PERMITTED TO LEAVE THE ISLAND

 

SHOULD YOU HAVE ANY QUERIES ON ANY OF OUR TERMS AND CONDITIONS PLEASE CONTACT OUR HEAD OFFICE DIRECT

 

TELPHONE: 01481 243547

 

FAX: 01481 243436

 

EMAIL: admin@valuerentacar.co.uk

 

VIA POST:

Value Rent A Car Ltd.

Braye Road,

Vale,

Guernsey,

Channel Islands,

GY3 5PP

 

PLEASE DO NOT FORGET YOUR DRIVING LICENCE WE CANNOT HIRE YOU A VEHICLE WITHOUT IT!